372 | No Excuses – Increasing Your Leadership Impact

What happens when you have a “No excuses” way of leadership. Well, first it changes everything. It also depends on you. You must be able to take full ownership of your work, projects, goals, and the process. No excuses are also more than just you. It is creating a culture that is not willing to accept excuses from anyone. I share with you some insights about how you can create a No excuses way of leadership. I do share a story from Kyle Porter, CEO of SalesLoft, about his realization that he has no one to blame but himself when a key performer leaves his company. Discover what Kyle did that is so different than most leaders.

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370 | Change Your Corporate Culture

Corporate culture is the foundation for your growth, innovation, and your impact. You must be able to monitor your corporate culture and change it when necessary. The culture of your organization defines how you approach new ideas and how your people interact with each other.

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Special Episode | Seeing Your Choices

This is a [Special] episode today. Seeing your choices is about voting. It is about diving deep into your beliefs to uncover the real choices that are available to you. To grow and reach your potential you have to be willing to look for the choices — all of them — if you want to get new results. Seeing your choices is a skill that you can develop. Seeing your choices will give you the options you need to make a commitment to your growth.

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366 | Beyond the Performance Culture

Many leaders believe the nirvana of business is a performance culture. They focus on the need to create results and that is usually a focus on the measurement of profits, revenue, inventory, cash flow, etc. However, a performance culture puts pressure on employees to meet the performance over and over again. This is what happens in big corporations that are focused on performance more than the people. Today, I share with you what is beyond performance and why you want to create what I call a growth culture. Discover how to go beyond a performance culture to create a culture that is focused on employees more than the numbers.

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364 | Customer First or Employee First? Which is best for you?

The big debate in business is customer first or employee first. For many, it is a hard decision. I asked seventeen Inc, 5000 leaders of the fastest growing companies, the same question. The only one said customer first. The other sixteen were firm in their stance that the best leadership strategy is to put employees first. When you put customers first, your employees can feel it to their core. When you create a culture of employee first, you have a chance to connect and support your people. When you take care of your people, they will take care of your customers. Customer first is an outdated concept in leadership, but it is smart in corporate strategy. Find out why I say this.

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362 | Overcoming Self-doubt With Help from Sara Blakely

Overcoming self-doubt is part of the journey to growth. Embracing it and learning to grow through it is the key. I was at an event where Sara Blakely, founder of Spanx, was talking about her journey to success. She was asked, “what is something you still struggle with today?” She answered it, and it blew me away. The self-made billionaire still has self-doubt. We talked about it, and I share with you how she overcomes the negative self-talk. In this episode, we talk about overcoming self-doubt.

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359 | Powerful Insights on Improving Customer Service with Shep Hyken

Discover how to improve customer service with new insights to get to the heart of the issue. Every business has to create systems to improve customer service. Today’s interview is with Shep Hyken, a true master of customer service. Shep shares with you how to think about customer service and what to do about it. Today is all about how to improve customer service.

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357 | The New Rules Of Sales Using Linkedin with Phil Gerbyshak

How to improve your sales using Linkedin. Linkedin is not new. In fact, more than 10 years ago I was using to help me grow my business. The new era of sales requires you to use the tools in ways that allow you to connect and engage before you try to sale. I talk to Phil Gerbyshak today to get new insights on using LinkedIn for sale. Discover the art of more sales using Linkedin in today’s interview.

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355 | Creating a Culture of People First with Janel Laravie

Putting people first is the way it should be. But I write it that way because sometimes it is not. Janel Laravie shares with me how putting people first has changed her culture and business to be among the fastest growing companies in America. Janel’s company Chacka Marketing made the Inc5000 list this year based on putting people first. Learn how creating a culture of people first changes the leadership and results for this company.

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353 | How to Create Systems To Operate Your Business with Mike Michalowicz

Does getting your business to run like clockwork sound like a dream? To me the idea of the business running smoothly and clients being cared for is SEXY. Yes. I said sexy. If you can align your team and the systems in your business to run like clockwork you have something special. Today’s interview is with Mike Michalowicz, author of Clockwork, The Pumpkin Plan, Profit First, and other books too. He is a fantastic speaker and just all around great guy. I am excited to share with you my interview on how to create systems to operate your business.

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351 | How Do you Double Your Company

How do you double your company revenues and impact in the world?

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349 | Vulnerability is NOT a Weakness in Leadership With Dov Baron

Have you ever heard or thought that vulnerability was a weakness? It is a prevailing thought in our world that you have to be strong and resilient. However, I believe in leadership you are strong and resilient when you are not afraid bot be vulnerable. Today, I share my interview with Dov Baron. Dov is a strong leader. He advises other leaders. He is amazing, and he shares why vulnerability is not a weakness. Take it all in and let it change you as a leader. Learn how to be vulnerable and why it is so important.

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